Medical Records

If you would like to obtain a copy of your medical records, images or test results, we are here to help. To ensure privacy, we require that all request forms be signed and dated by the patient or the patient’s legally authorized representative, parent or guardian.

Our medical records department is happy to help you. Please click here to access an authorization to release medical information.

Patient Request for Information

To obtain a copy of your medical records:

Complete the above Release of Information form and follow one of these options:

  1. Mail the form to:
Health Information Department
Flagler Hospital
400 Health Park Blvd.
St. Augustine, Florida, 32806
  1. Fax the form to 904-819-4915
  1. Email the form to roi@flaglerhospital.org
  1. Bring the form to the Health Information (medical record) department located on the 5th floor,

Suite #5003, open: Monday – Friday, 9:00am – 4:00pm.

All requests will be processed within 1 – 3 business days

To obtain radiology (x-ray) images/CD:

  1. Mail the form to:
Radiology Department
Flagler Hospital
400 Health Park Blvd.
St. Augustine, FL 32806
  1. Fax the form to: 904-819-4928
  1. Bring the form to the Radiology Department located on the 2nd floor lobby,

Open: Monday – Friday, 7:00am – 4:30pm.

All requests will be processed within 1 – 3 business days

To obtain a copy of your bill or an itemized statement:

Call our Billing Customer Service Department at 904.819.4539 or 855.438.2565. Our Patient Account Representatives are available to assist you Monday through Friday, 8:00 a.m. to 4:30 p.m.

Due to state and federal privacy laws, only the patient or the patient’s legal representative can obtain medical information. Please be prepared to show proof of such.