Advanced Care Services
Flagler Advanced Care Services is a specialized, person centered care approach
that coordinates treatment and symptom management and moves the focus
of care for late-stage chronic illness to the home and community.
Flagler Hospital recognized the need to improve the level of care for people
with serious, chronic illnesses. We have joined forces with Alivia Care
and First Coast Health Alliance to create a nationally recognized model
of care to help people live their best lives possible in the place they
What services does Advanced Care Services offer me?
Our dedicated Advanced Care Services team gives you the tools to manage
your illness and improve your quality of life. It does this through regular
visits from our dedicated team of nurses and social workers, who will
coordinate with your physicians and consult with a medical director. This
team will help with managing difficult symptoms and access to community-based
services and other types of care that can help you. Our team also works
with you to create a personalized care plan unique to your life, your
values and your goals for care.
Patients and families may benefit from:
Relief from pain and challenging symptoms
- Greater peace of mind in navigating the complex health care system
- Practical and emotional support for family caregivers every step of the way
- Guidance in planning and making decisions about future care
Our professionals support you and your loved ones in person or by phone,
with consultants available 24 hours a day, anytime you need help. Our
team will follow you over time for as long as needed. While we help you
think through your options and support your decisions, we never make them
for you. You and your family’s needs always come first, and you
are always in control.
Do I qualify to receive Advanced Care Services?
This program is part of our innovation efforts to seek new ways to deliver
care. The program is currently available by referral only through our
health care team.
It’s important to note Advanced Care Services is not hospice or palliative
care. While it may offer many of the same benefits, our care model allows
you to begin or continue treatments that may be curative and or provide
comfort in nature.
For patients who meet eligibility criteria for Flagler Advanced Care Services,
there will be no out-of-pocket cost to you for our services and support.
To learn whetherAdvanced Care Services may be right for you, ask any member
of your Flagler Hospital or First Coast Health Alliance team, or call:
When pain and other symptoms get in the way of living your best life, Flagler
Advanced Care Services can help.