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Patient Services

At Flagler Hospital, we understand that hospitalization can be an anxious time for patients and their families. Our Office of Patient Engagement is here to help make your experience the very best it can be. From providing outreach and educational resources before, during and after your stay, to helping out-of-town patients arrange accommodations, to offering comfort measures and spiritual support, our team is here for you.

Please think of our patient advocates and patient engagement associates as your healthcare partners— offering reassurance, information, support and compassion. We will help ensure that all the needs of you and your loved ones are met, and work to exceed your expectations during every aspect of your stay. To reach a patient advocate or engagement associate, dial 904-819-4789, or email patientfeedback@flaglerhospital.org.

If you have extended family who may need help locating hotels or services during your hospitalization, we are happy to assist. Please contact our concierge service at 904-819-5280.